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| Is Outsourcing Socially Responsible for Your Business and Community? |
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| The Question |
| How does an entrepreneur resolve the tension between job creation in the US and fiduciary duty to shareholders? |
Our Approach |
To answer this question, we offer our clients in-depth studies from the World Bank and a trip to our development centers. Richard, a successful serial entrepreneur, wanted to understand the implications of building a global team that would include US and offshore developers. He understood that creating a global team with an offshore element could alienate partners in the US if his offshore work received negative publicity. Many of his colleagues faced questions about sending jobs to India and he wanted to avoid a similar scenario. On the other hand, he knew that with the cost structure of a traditional US team he would run out of funding before his next funding milestone was achieved.
Outsourcing can be done in a socially responsible manner. Consider the following steps:
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If your company is in a financially strained situation, offshore outsourcing will reduce your costs and help you stay in business, thus protecting the jobs that remain. |
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Offshore outsourcing transfers technology and saves money that would otherwise be spent by US government and other development organizations. |
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Offshore outsourcing builds partners and expands access to technology and education for many people around the world. |
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Unlike low value-added services and manufacturing, IT outsourcing raises the standard of living, education and management in target countries. |
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| The Result |
| What started as a decision between an entirely US or a fully offshore team ended as a joint, global team. Richard’s initial decision arose out of financial need. Because he was an active supporter of his local community in the US, he wanted to pursue a socially responsible path. Richard built a company with a US software architect and a next-generation technology team that worked half-way around the globe. His decision not only increased his business, it also created work in his local community in North Carolina. He cherishes the opportunity to bring people together from across the globe. Do you think he feels comfortable about his decision now? You bet and so do his customers and employees. |
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